Everything starts at your GPTC student dashboard. Log in there first, every time, so your verification stays current.
login.gptc.eduLook in your personal inbox for the message from GPTC with your login information. Check your spam folder if you do not see it.
Type only the highlighted part as your username.
Born March 15, 2009? Your password is Gptc031509.
You will be asked to change your password. Pick something you will remember, because you need it all semester.
Two step verification protects your student account. Open the GPTC setup page on your laptop and keep your phone next to you. Every screenshot you need is on that page.
gptc.edu/hsi-mfa-infoDo not delete Okta Verify after setup. You will use it every time you log in from a new device.
Install Google Authenticator from your app store instead, and choose that option when GPTC asks how you want to verify.
Blackboard is not on the front of your dashboard. It takes four clicks to get there. Follow this path exactly.
From your student dashboard, find the Banner Self-Service Experience tile and click it. Make sure you land on the Home page once you are inside.
Look at the bottom left for the Classes widget. Your courses sit under the term name. Click the course name to open the class page.
The arrows point to the term dropdown, the refresh icon, and the course name you click.
Looks empty? Click the refresh icon next to the term name and give it a second, then check that the term dropdown shows the current term.
Scroll down to Assignments. It usually says No Assignments Found, which is normal. Click the small blue Open LMS link underneath. This is the door into Blackboard.
Open LMS sits just below the No Assignments Found message.
See a graphic with Monty the Lion? Click it. If you are already logged in from earlier, you may skip straight to the Blackboard home page instead.
You made it into Blackboard. Your name shows at the top of the black menu. Click Courses, the third item down, under Institution Page and Activity.
Blackboard Help for Students and GPTC/BB Support both live on this page under Student Tools.
Courses page blank? Open the Terms dropdown and change Current Courses to All Terms.
Bookmark Blackboard once you are in, but always start from login.gptc.edu so your verification stays current.
These are the four things that go wrong most often. Select the one that matches what you are seeing.
Check that the term says the current term, for example Fall 2026. If it does not, click the down arrow next to the term and choose the current term from the list.
If that does not work, click the refresh icon on the Classes tile itself, then open the term dropdown and select the current term again. Do not refresh your browser, use the refresh icon inside the tile.
If you have refreshed the tile and your classes still do not appear, do not submit a Blackboard HelpDesk ticket. Contact Student Support if the tile itself will not load, or contact the Dual Enrollment office if the tile loads but your courses are missing. Missing courses usually mean you are not registered yet.
You may land on a tile with Monty the Lion that says Blackboard Login. Click it.
If you have already logged in that day, or are still logged in from earlier, you may not see the graphic at all. It may take you straight to the Blackboard home page. Both are normal.
If it says You aren't enrolled in any courses for this time period, the filter is hiding your class, not deleting it.
Open the Terms dropdown at the top of the page and change Current Courses to All Terms. Your course should appear.
If it still does not appear after switching to All Terms, contact the Dual Enrollment office.
You must click into each TCSG Connect course individually to view it at the college where it is taught. Opening one course does not open the others.
If the Classes tile is loading correctly and showing the right term but a course is simply not there, you are most likely not registered for it.
Contact the Dual Enrollment office right away at dualenrollment@gptc.edu so we can check your registration before the add and drop period closes.
You must submit a course request form yourself for every course you want to take. Your high school counselor approves your courses in GAFutures, but approval is not the same as registration. If you never submitted a request form, you are not enrolled.
August 17 through August 21. If a class is missing, or you need a schedule change, contact the Dual Enrollment office within this window. Changes are much harder to make once it closes.
Complete these in every GPTC course you take, every term. They are due during the first week of the term, so finish them as soon as you can get into Blackboard.
This one keeps you enrolled. Completing it confirms your attendance for the term. If you skip it, your instructor has to remove you from the course and you lose the credit for the term. It has its own module in every GPTC course and must be done in the first week.
Do not see a No Show assignment in your course? Contact your instructor right away. Do not assume it is not required.
A short assessment on professional values, work habits, and how your strengths line up with your career interests. Required by the state of Georgia for every technical college course. Save your completion badge and your answers somewhere you will find them, like your GPTC Google Drive. In your next course you submit the saved badge instead of redoing the work.
Confirms you read the syllabus. Open the syllabus and the course schedule first, then keep the syllabus open while you take the quiz. Every answer is in the document, so you are not being asked to memorize anything.
No Show and Work Ethics each have their own module on the course content page. The syllabus and the syllabus quiz are inside the Start Here First module.
Three different teams handle three different problems. Use the right one so your issue gets solved faster. You will not be penalized for a technical problem you reported.
Password resets, account lockouts, and problems getting into login.gptc.edu. Also use this if your Classes tile in Banner Self-Service will not load after you refresh it.
Your tile loads but a course is missing, or your schedule is wrong. This usually means you are not registered. Contact us during the add and drop period.
Use this only if your class shows in Banner Self-Service but Blackboard itself will not open. Submit the form. Do not email the Distance Education staff separately.
Submit a HelpDesk RequestA short walkthrough video shows every screen in this process. Watch the login video